1. Overview
EzTool ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our platform at toolshare.com.
2. Information We Collect
We collect the following categories of information:
- Account information: Email address, name, and profile details you provide at sign-up or in your account settings.
- Listing data: Tool descriptions, photos, pricing, and availability that Listers submit.
- Rental data: Booking details, rental dates, signed agreements, and communication between users.
- Payment information: Payments are processed by Stripe. We do not store full card numbers. We receive transaction records, payout details, and Stripe Connect account identifiers.
- Usage data: Pages visited, features used, browser type, device, and IP address collected automatically via standard web analytics.
3. How We Use Your Information
- To operate the Platform and facilitate rentals between Listers and Renters
- To process payments and payouts through Stripe
- To send transactional emails (booking confirmations, return confirmations, damage claim notifications)
- To resolve disputes and enforce our Terms of Service
- To improve the Platform through analytics and usage data
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Stripe: For payment processing and payouts. Stripe's privacy policy applies to data they handle.
- Other users: Listers and Renters see each other's display names and information necessary to complete a rental (e.g., pickup location, contact).
- Service providers: Infrastructure, email, and analytics providers that help operate the Platform under confidentiality agreements.
- Legal authorities: When required by law, court order, or to protect the safety of our users or the public.
5. Data Retention
We retain your account data for as long as your account is active. Rental records and signed agreements are retained for a minimum of 3 years to support dispute resolution and legal compliance. You may request deletion of your account and personal data by contacting us, subject to retention obligations.
6. Cookies & Tracking
We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand Platform usage in aggregate. We do not use advertising cookies or sell data to advertisers.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Object to or restrict certain processing activities
- Data portability (receiving a copy of your data in a structured format)
To exercise these rights, contact us at privacy@toolshare.com.
8. Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure database access controls, and trusted third-party payment processing. No system is 100% secure; if you believe your account has been compromised, contact us immediately.
9. Children's Privacy
EzTool is not intended for users under 18. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or a prominent notice on the Platform. Continued use of the Platform after changes take effect constitutes acceptance.